Training Services Overview
The trainings for the 300 shortlisted SMEs will be organized in Ho Chi Minh City and Hanoi. We have a total of 10 courses as part of the program, and these 10 courses will be organized via 10 classes, 1 class per course. 8 classes will be 1-day duration each and 2 classes will be 2 days’ duration each. Each class will have about a maximum of 50 people attending.
In each year, there will be a total of 20 classes; 10 in Hanoi and 10 in Ho Chi Minh City. Each of the participating 100 SME in each year, can send a maximum of 2 people from their organization to attend the training. Each class is expected to have maximum of 50 participants.
Training will be provided by experienced experts through both on- and offline classroom trainings. The R2E program will provide training on about 10 different courses which will be in the following 3 categories, 1) Personal skills to do business with European MNE; 2) Quality & Sustainability requirements to do business with European MNE; 3) Technical Developments & Innovation. The detail courses in each category are listed in the below table. Only participants who are registered in this program can have access to the training contents. Once you are registered training contents in soft copy will be send to your registered email address.
Training Topics
Category 1: Personal skills to do business with European MNE
Duration: 1 day course
- Customer communication
- Email communication
- Telephone etiquette
- Product/service presentation
- Communication with trade stakeholders (buyer, logistics providers, customs, testing & inspection service providers)
Duration: 1 day course
- Negotiation etiquette
- Product specification negotiation
- Customer requirements negotiation
- Price negotiation
- Logistics provider negotiation
Duration: 1 day course
- Importance of Business integrity
- Regulatory compliance requirements
- Understanding & implementing Customers Code of Conduct
Duration: 1 day course
- Costing
- Trade finance
- Financial forecasting
- Raising (additional) working capital
- Managing financial risk (including getting paid and insurance)
Duration: 1 day course
- Marketing approach to EU based customers.
- Sales Forecast
- Trade contract (how to prepare)
- Meeting customer requirements including EVFTA specific requirements
Category 2: Quality and Sustainability requirements to do business with European MNE
- Understanding &
Implementing Quality
Management - Understanding & Implementing
Food Safety Management
(Agro Sector specific) - Understanding & Implementing
ESG (Environment, Social,
Governance)
Duration: 2 days course
- Quality Management Requirements based on ISO 9001
- How to implement a Quality Management System
Duration: 2 days course
- Food Safety Standards required by EU market
- Food Safety Management Requirements
- HACCP & ISO 22001 implementation
Duration: 1 day course
- Understanding ESG requirements based on EVFTA
- How to be in compliance with the ESG requirements
Category 3 (Sector specific): Technical developments and Innovation
Duration: 1 day course
- Overview to Industrial revolution 4.0
- SMART manufacturing
Duration: 1 day course
- Traceability requirements of EVFTA
- How to implement traceability
